An AI shopping assistant for beauty and cosmetics stores
Beauty shoppers want to know whether a product is right for them — their skin, their shade, their allergy. Bozor Bot answers from what your product pages say, recommends from your own range, and is honest when your pages do not cover the question.
What beauty shoppers ask
| The question | How it answers |
|---|---|
| "A moisturiser for dry, sensitive skin" | Searches your range by meaning and suggests products whose descriptions match, with cards |
| "Is this fragrance-free?" | From the ingredients and description on the product page |
| "Do you have it in shade 03?" | From the product's variations and their stock |
| "Is it tested on animals? Is it vegan?" | From what your product or brand pages state — and nothing beyond it |
| "Can I return it if it irritates my skin?" | Your returns page |
It repeats your pages, not the internet
A general chatbot will answer an ingredient question from whatever it learned elsewhere, which is how a shop ends up "saying" something about its product that its label does not. Bozor Bot retrieves the answer from your catalogue and pages first and answers from that. When your pages do not say whether a cream is fragrance-free, it tells the shopper it does not know, rather than guessing.
It is a shop assistant, not a dermatologist: it does not diagnose skin conditions or give medical advice, and it is worth saying so on your own pages too.
The questions you did not know shoppers had
Every question the assistant could not answer goes to your Q&A list, with how often it was asked. For beauty stores these are usually ingredients, shade matching and suitability — the exact gaps that make someone close the tab. Answer one in a line, and every later shopper gets it.
Make your catalogue answerable
- Put full ingredient lists in the description, not only in an image of the label.
- Say who a product is for — skin type, hair type, concern — in plain words.
- Use variations for shades and sizes, so stock is per option.
- Publish returns and delivery as pages.
Hear what your shoppers ask before they buy
Free plan, no card. Connect the store and read the first week of questions.
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